October 5th, 2010 by admin

I recently GoingUp test and then upgrade to the paid version. Although I was impressed with the ease of installation, and the layout of the dashboard positive ending.

I tried for days to get the cart to accept my billing information. It took about five days for him to accept my good card and I got no help from the support. After a few days, and finally billing support to try to understand the e-mail and display what was wrong, but when he finally accepted the card. Going back not call me or give me a phone, even if I wanted to contact many times.

When I updated I was surprised to discover that the number of keywords that I could paths was limited to 10 Nowhere on the site is there an indication of what is included in the upgrade except and expansion of the size of the log of the amount of information you need to log in and the number of sites that you can follow. There is no manual for the do-it-yourself help and when it appears to be novel, the forum has little messages. FAQ essently are empty and does not help.

There is no customer service whatsoever. Assistance via e-mail and is also a form of feedback, but they do not respond. A rapid response I received when I finally sent the same request about 40 times and the answer was to tell you it was rude to spam them.

As mentioned, the scripts are easy to install, and you have a choice of javascript, php and HTML tags. There are two places, but after a couple of days after the second resulting from an error and Goingup system that does not mean anything. It says “stale data” and “fix”. I have no idea what it means, but I really do not want to go through all my pages over and over again to put the same script that already exists. I did my duty and mandate to help, but I have not heard back support. This is not a surprise.